Terms of Use

General SteepSplendor offers a wide range of tea ware, including teapots, tea cups, tea sets, and accessories, all designed to enhance the pleasure of savoring your favorite tea blends. Our products are crafted with care and attention to detail, ensuring that they not only serve their functional purpose but also add an element of elegance and refinement to your tea-drinking rituals.
Product Descriptions and Availability We strive to provide accurate and detailed descriptions of our products on our website. However, please note that the colors, sizes, and shapes of our products may vary slightly from the images displayed on your screen due to differences in monitors, screens, and other display devices. All products are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.
Ordering and Payment To order products from SteepSplendor, you must be at least 18 years old and have a valid payment method. We accept various payment methods, including credit cards, debit cards, and PayPal. By placing an order, you represent and warrant that you are authorized to use the payment method provided and that all information you supply to us is true, accurate, and complete. We reserve the right to refuse or cancel any order for any reason at any time.
Pricing and Taxes The prices displayed on our website are in U.S. dollars and do not include taxes, shipping, or handling charges, which will be added to your order total during the checkout process. Prices are subject to change without notice, and we reserve the right to correct any pricing errors that may occur.
Shipping and Delivery We ship our products to various locations around the world. Shipping rates and delivery times will vary depending on the destination and the shipping method selected during the checkout process. We are not responsible for any delays caused by customs, duties, or other factors beyond our control.
Returns and Exchanges We want you to be completely satisfied with your purchase from SteepSplendor. If for any reason you are not satisfied with your order, you may return or exchange the product within 30 days of receipt, provided that the product is in its original condition, with all tags and packaging intact. To initiate a return or exchange, please contact us at [email protected].
Intellectual Property All content on our website, including text, images, logos, and designs, is the exclusive property of SteepSplendor and is protected by international copyright and trademark laws. You may not use, reproduce, distribute, or modify any content from our website without our express written consent.
Disclaimer of Warranties Our website and the products offered on our website are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We also do not warrant that the products offered on our website will meet your specific requirements or expectations.
Limitation of Liability In no event shall SteepSplendor or its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use of or inability to use our website or the products offered on our website.
Governing Law and Jurisdiction These Terms of Use and any disputes arising out of or related to these Terms of Use or our website shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or related to these Terms of Use or our website shall be instituted exclusively in the federal or state courts located in the State of New York.
1. Product Care and Maintenance To ensure the longevity and preservation of your SteepSplendor tea ware, we recommend following the care and maintenance instructions provided with each product. Generally, our products are hand-wash only, using mild soap and warm water. Avoid using abrasive sponges, scouring pads, or harsh chemicals, as these may damage the surface of the items. Additionally, we recommend drying the products thoroughly after washing to prevent water spots and mineral buildup. For specific care instructions, please refer to the product information provided on our website or consult the product packaging.
2. Gift Cards and Promotional Codes SteepSplendor offers gift cards and promotional codes that can be redeemed for discounts on eligible products on our website. Gift cards and promotional codes cannot be redeemed for cash, and any unused balance will remain on the gift card or promotional code for future use. Gift cards and promotional codes are non-transferable and cannot be combined with other offers, discounts, or promotions. We reserve the right to cancel, modify, or terminate any gift card or promotional code program at any time without notice.
3. Third-Party Links and Content Our website may contain links to third-party websites, services, or content that are not owned or controlled by SteepSplendor. We are not responsible for the availability, accuracy, or reliability of any third-party websites, services, or content. Your use of any third-party websites, services, or content is at your own risk, and you agree to hold SteepSplendor harmless from any claims or damages arising from your use of such third-party websites, services, or content.
4. Indemnification You agree to indemnify, defend, and hold harmless SteepSplendor, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to our website; (b) your violation of any term of these Terms of Use; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your use of our website caused damage to a third party.
Severability If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Use will otherwise remain in full force and effect and enforceable.
Entire Agreement These Terms of Use, together with any additional guidelines or rules posted on specific sections of our website, constitute the entire agreement between you and SteepSplendor regarding your use of our website and the purchase of our products. Any prior agreements or understandings between you and SteepSplendor are superseded by these Terms of Use.
Waiver The failure of SteepSplendor to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. A waiver by SteepSplendor of any default shall not constitute a waiver of any subsequent default.
Force Majeure SteepSplendor shall not be liable for any failure or delay in the performance of its obligations under these Terms of Use due to any cause beyond its reasonable control, including but not limited to, acts of God, natural disasters, pandemics, labor disputes, government actions, or any other unforeseen events.
Changes to Terms of Use We reserve the right to modify these Terms of Use at any time without prior notice. Any changes to these Terms of Use will be effective immediately upon posting on our website. Your continued use of our website following any changes to these Terms of Use constitutes your acceptance of such changes.
Environmental Responsibility At SteepSplendor, we are committed to minimizing our environmental impact and promoting sustainability in our business practices. We strive to source materials responsibly, reduce waste, and optimize energy efficiency in our operations. By choosing SteepSplendor, you are supporting a company that values environmental stewardship and is dedicated to preserving our planet for future generations.
Social Responsibility SteepSplendor is also committed to upholding high ethical standards and promoting social responsibility throughout our supply chain. We expect our suppliers and partners to adhere to fair labor practices, provide safe and healthy working conditions, and respect the rights of their employees. We actively seek to collaborate with organizations that share our values and are dedicated to making a positive impact on the communities in which they operate.
Customer Reviews and Testimonials We value your feedback and encourage you to share your experiences with our products by submitting customer reviews and testimonials on our website. By submitting a review or testimonial, you grant SteepSplendor a perpetual, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your review or testimonial, in whole or in part, on our website or in any other marketing materials, without compensation or attribution to you.
Subscription Services SteepSplendor may offer subscription services for the periodic delivery of our products. By subscribing to these services, you authorize SteepSplendor to charge your chosen payment method on a recurring basis according to the terms of your subscription. You may cancel your subscription at any time by logging into your account on our website and following the cancellation instructions provided.
Termination of Use SteepSplendor reserves the right, in its sole discretion, to terminate or suspend your access to our website or any portion thereof, without notice, for any reason, including but not limited to, your breach of these Terms of Use or any applicable laws or regulations. Upon termination, any rights granted to you under these Terms of Use shall immediately cease, and you must promptly discontinue all use of our website.
Assignment SteepSplendor may assign its rights and obligations under these Terms of Use to any party at any time without notice to you. You may not assign your rights or obligations under these Terms of Use without the prior written consent of SteepSplendor.
Contact Us If you have any questions or concerns about these Terms of Use or our website, please contact us at [email protected]. We will do our best to respond to your inquiry promptly and professionally.
By using SteepSplendor's website, you acknowledge that you have read, understood, and agreed to these Terms of Use. We reserve the right to modify these Terms of Use at any time without prior notice, and your continued use of our website following any changes shall constitute your acceptance of such changes.